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Mark Matousek
Thursday, July 7, 2016
— Rumi
Have you struggled to release or heal some of your darkest corners of shame, pain or grief? Have you felt these areas are holding you back from living life to its fullest?
The good news is that your wounds can become the source of your greatest gifts. Places where you have been broken or faced trauma or loss can become wellsprings of strength, resilience and wisdom — after you have fully integrated them.
Through a unique writing process designed by leading author and teacher Mark Matousek — and with enough awareness, courage and love, you can find the blessings in your pain and access the power trapped inside your most defended parts.
This writing process becomes a curriculum in self-realization.
It opens a door to spiritual awakening, making you a conduit for grace, healing and transformation.
In the immortal lyrics of Leonard Cohen, “Forget your perfect offering. There is a crack in everything. It’s where the light gets in.”
Most of us have areas of unresolved wounding or closely guarded secrets, partially because it can feel unsafe to air the full messiness of our emotions. This is a prerequisite, though, to awakening and to discovering the blessings within our wounds.
When we stuff our feelings and truths down deep, we can poison the rest of our lives and act out in unconscious, addictive or sabotaging ways. In the recovery community, there is a saying that “you are only as sick as your secrets.” Bringing your secrets and authentic truths to the surface is a key to wellbeing and reaching our full potential.
If you haven’t experienced wounding in dramatic ways from devastating loss or pain, you may think that there are those who are wounded — and then there is you. But the truth is we all have wounds. They are part of the human condition. And they can manifest in many ways — your insecurities, your limiting beliefs, your challenged relationships or issues with anxiety and depression.
Not only do we all have wounds, but we also have aspects to our identities that are lived out in the shadow. And yet, these forbidden parts contain essential elements of our true nature. They hold wisdom, energy, creativity and power — and need to be brought into the light so we can be free and whole. Actors often prefer to play dark, complex or tortured characters because there is more juice, aliveness and liberation that comes when they give these shadow parts a voice.
But how do you make this journey into your personal wounds, secrets and shadows safe? And how do you not get stuck in old stories or loops but genuinely free yourself?
A practice of deep, transformative writing is one of THE most powerful ways to release and transform your past and find the blessings in what you once saw as burdens.
There is powerful science demonstrating that, for instance, when people write about the loss of a job, they get rehired FAR faster. The same is true of divorces, deaths and many other areas of wounding.
The practice of writing is also very safe. Even safer than sharing with a trusted friend or therapist. It allows you to express in voices that might otherwise be taboo. You can vent. You can rage. You can feel self-pity. You can allow yourself the full spectrum in a space of total confidentiality.
And then, after the raw, naked truth is on the page or screen, you will start to feel freer. Lighter. More whole. More capable of seeing the treasure that was held in the tragedies. More aware of your deeper insights and a higher vantage point on your life.
However, this journey is not simple or easy to take. Defenses and fears come up. Resistance and distractions get in the way. Much of your conscious identity has been created to protect yourself from the broken and hurt places. Thus, it is important to enter into a transformational practice of writing that is guided and supported by a teacher and a community of fellow explorers who can — in their own vulnerability and compassion — give permission for you to do the same.
In Writing to Heal, you have an unprecedented opportunity to enter into an engaged and supportive, 9-month journey to birth a more healed and whole version of yourself, one in which you have alchemically transformed your darker places into gold.
It takes 9 months to gestate a baby, so why not give yourself the time, space and community of support to help you with deep healing and self-inquiry? You’ll discover a new and freer you — one who has learned the deepest lessons from challenges and turned your tragedies into triumphs.
During Writing to Heal, you will have the time and space to fully open to your sacred depths and develop a powerful, transformative writing practice that expands your mind, heals your heart, deepens your relationships — and frees your soul.
Writing for Liberation
Exploring your unsanitized emotions, uncensored thoughts and most challenging life experiences in a safe way will be a profoundly liberating experience. You will learn to open to more of yourself, love parts you once found unlovable, heal past hurts — and even access the highest states of consciousness connected to spiritual awakening.
It’s a path that leads into deeper and more trusting intimacy, enhanced creativity and more powerful manifestation in the world.
On the other hand, if you don’t know how to foster a truly transformative approach to writing, you can dredge up your history in a way that leads you to get stuck in emotional ruts, feed negative thinking and cycle through old stories in ways that leave you frustrated.
The difference between that and writing as a path of healing and liberation lies in treating it as an actual transformational practice — one that is every bit as potent as meditation, prayer or yoga. In fact, writing can help free areas of yourself that most conventional spiritual practices never touch.
When you start to see your writing as a sacred tool for enlightenment, and understand why and how you have held yourself back, that’s when true power is realized.
You can use the Writing to Heal program to embrace your shadows and mine them for their blessings — while expanding the depths of love and compassion.
By the end of the journey, you will be able to access more and more of your unique gifts. This can have profound affects on your public identity and career because people respond more powerfully to someone who is clear, integrated and whole.
When you know yourself fully, you become more heartfelt, insightful, truthful, funny and creative. You’re not imprisoned by the past, but are able to relate from your depths — and others find that truly compelling.
Writing to Heal will take you into the deepest, darkest and brightest parts of yourself to experience a kind of liberated wholeness — which is the ultimate goal of a transformational practice.
The Importance of a Master Guide
As with any genuine spiritual inquiry, it is vital to have a master guide — one who knows the territory and the actual sequence of practice — far better than you do. A master guide can keep you on track and help you avoid the many pitfalls that emerge when healing through writing.
Fortunately, you have such a guide available to you for the 9-month Writing to Heal program. Over the last three decades, Mark Matousek has become one of the world’s foremost chroniclers of the spiritual path — as an author (of the bestselling Sex Death Enlightenment), journalist (for publications, such as The New Yorker and O), collaborator (on seminal books like the Tibetan Book of Living and Dying) and editor.
Mark began his practice of writing to metabolize some early losses and traumas in his own life. While it started as his personal survival mechanism, it eventually became clear he could turn it into a gift for others.
He now has a lifetime of experience going into dark places with people, holding their hand, showing them that they will find creative, spiritual dividends from the exploration. You will not find a wiser and more compassionate guide to take you through the painful spots you thought you could never face.
Mark is also a master of language and, more importantly, a genius at marrying the depth of spiritual practice with the practice of writing. He is a dynamic, funny, self-revealing and profound teacher, who will be sharing the practices and disciplines that make for a liberating, life-long practice of writing.
In Writing to Heal, he will take you on a carefully designed journey through nine month-long modules that allow you to explore the unknown depths within you in order to help free you from old limitations, stories, traumas and fears.
And not only will you get Mark’s teachings and practices, each monthly module will include a group coaching session to deepen your transformation through integrating
Mark’s feedback into your writing journey.
Each month, you will have the opportunity to send Mark a piece of writing which he will review. He will then respond to three submissions in writing and on the group coaching call.
Thus, your writing may receive direct feedback from Mark and no matter what you will have an opportunity to be coached by Mark in the group setting and also learn from the example and insights of the shared experiences of the group as you transform tragedies of the past into real gifts for the world through writing.
We can assure you that you will be in exceptionally compassionate and skillful hands for your path of healing through writing.
How You Will Benefit from Writing to Heal
Throughout the nine months, you will learn how to use writing to safely unearth and work through the parts of your history (and the present moments) that bring you the most pain — freeing yourself from these inner wounds and allowing yourself to embrace life with greater joy and gratitude.
Each LIVE training session will build harmoniously upon the next, so that you’ll develop a complete, holistic understanding of the practices and principles you’ll need to use writing as a path to healing.
One of Mark’s gifts is his ability to help others use writing to discover the gems within the very parts of themselves that have been most shielded by pain or shame. Mark is a brilliant writer, profound teacher and humble heart-friend who delights in sharing this approach to profound healing — and who has practiced it himself successfully for decades.
If you are truly ready to dive into transforming the pain of your inner wounds into blessings that can fill your life with a richness you have until now only imagined, this 9-month odyssey with Mark Matousek is the perfect experiential program for you.
Each of the 9 modules will last 1 month, with 2 teaching classes per month and 1 Group Coaching Session with Mark where you will have an opportunity to be coached in the group setting about specific aspects of your healing process through writing.
The main teaching sessions will air live from 12:00pm Pacific on Thursdays. Even if you cannot make the live calls, you can still access the recordings and get the full benefit of this intensive.
You’ll emerge with:
- Healing from some of your most challenging past circumstances and wounds
- A connection to the deeper gifts your pain has brought you — and insights on how to use them for transformation
- Increased resiliency to deal with challenge and struggle
- More powerful daily connection to your truth and power
- Enhanced joy and freedom through the deepening of emotional expression
- A wider angle lens on your “life myth” and a clearer understanding of who you are beyond “story” and limiting beliefs
- An inner refuge that you can turn to for clarity, wisdom and council
- Release from shame about your shadow (and understanding of its purpose)
- Acceptance of your secret passions and fears
- Increased understanding of your authentic desires — and discernment about where fear is blocking them
- A more profound understanding of your personal source of meaning and purpose
- Greater capacity to access your soul’s power to love
- Expanded access to your personal and creative genius
- Enhanced ability to discern the ego’s voice from your soul voice
- Deepened ability to express your innate gifts in the world
“Mark Matousek is a phenomenal teacher. He has found a way to live by listening, by going to the darkest and most beautiful places, and gratefully he takes us with him. His illuminating insights and enduring lessons help to make the impossible,
transformational. I love his work!”
The Vagina Monologues
What You’ll Discover in These 9 Months
In this 9-month transformational intensive, Mark will guide you through the fundamental spiritual skills and competencies that you’ll need to successfully navigate your past experiences and mine them for your journey of healing through writing — which will, in turn, transform the quality of your life.
Each weekly, LIVE contemplation and training session will build harmoniously upon the next, so that you’ll develop a complete, holistic understanding of the practices, tools and principles you’ll need to sustain your writing throughout the course and beyond.
Course sessions are on Thursdays at 12:00pm Pacific.
Module 1: Touching the Wound
(July 7, 14 & 21)
In this module, you’ll look at the questions: Where do feel the most pain in your life? What is the center of your wound? We’ll begin by creating a safe container and you’ll learn to locate your most vulnerable parts — becoming acquainted with the landscape of your losses, fears and limitations.
In this module, you’ll discover how to:
- Tell the truth about your pain
- Isolate the source of suffering and its effects on your life
- Free the voice of emotion
- Tend to your particular pain
- Understand the value of limitations
Module 2: Exposing the Shadow
(August 4, 11 & 18)
The wounds are nestled in shadow. Hiding the truth in the darkness, the wound wants exposure to the light. This month, you will illuminate your vulnerable parts, bringing more awareness, understanding and acceptance to them. In turn, this releases fresh energy throughout your life.
In this module, you’ll discover how to:
- Overcome shame towards your shadow
- Reflect on parts of yourself you deny
- Stop hiding behind your pain
- Become intimate with your own damage
- Cull the shadow’s hidden treasures
Module 3: Realizing the Gift
(September 1, 8 & 15)
Your wounds are not burdens, but actual engines of awakening. You may not yet see it, but often your gifts hide in plain sight. In this module, you will be guided to explore and connect with the hidden power latent in your “broken parts” and emerge with the gift that is yours.
In this module, you’ll discover how to:
- Use the gift as a tool for self-healing
- Enter the “fruitful darkness”
- Turn the gift toward self-realization
- Grasp the power of paradox
- Change your wounding story
Module 4: Facing Resistance
(October 6, 13 & 20)
As you’ll discover, your greatest gift is guarded by adversaries. As you move forward on your path, fear, anger and doubt rise up alongside awakening. This is the paradoxical truth that this module will help you hold. Knowing it is the source of healing.
In this module, you’ll discover how to:
- Confront your adversaries as difficult friends, not strangers
- Tap the inverted power of anger
- Weaken fear through open awareness
- Stop resisting adversity
- Practice comfort in moments of discomfort
Module 5: Piercing the Myth
(November 3, 10 & 17)
Moving out of the last module, your internal (and external) adversaries force you to face your story. This month we look at: What is the nature of your life myth? Your memory is unreliable; as research shows, we “remember” things that never happened. And those that did happen are clothed in fiction.
In this module, you’ll discover how to:
- See where your story diverges from reality
- Discern in what ways you are blind to yourself
- Step outside of the fiction you’re telling
- Reinvent this fiction over time
- Gain authenticity and wellbeing
Module 6: Transforming Pain
(December 1, 8 & 15)
When you tell the truth, your story changes. As your story changes, pain is transformed — and your life is transformed. This month, we look at the metamorphic, protean nature of personal reality.
In this module, you’ll discover how to:
- Become comfortable with life’s messes
- Connect vulnerability with strength
- Transform pain from suffering to wisdom
- Be tender with your wounded parts
- Accept the trauma of everyday life
Module 7: Seeing With New Eyes
(January 5, 12 & 19)
As survivors, we see with new eyes. Having passed through darkness, we’re wide awake. This month we will focus on how our lives are always beginning — that untended wounds freeze us in place, and that awakened wounds enlighten us.
In this module, you’ll discover how to:
- Harvest the gifts of survivorship
- Use limitation as a strength
- Establish a beginner’s mind practice
- Savor the ever expanding view of what is possible
- Dwell in gratitude each day
Module 8: Stabilizing the View
(February 2, 9 & 16)
The powers of habit are deeply conditioned. In order to balance this new way of seeing, mindfulness is necessary. This month, we investigate mindfulness as a tuning fork that harmonizes with the awakened self.
In this module, you’ll discover how to:
- Stabilize emotion using mindfulness
- Practice mindfulness off the meditation cushion
- Catch yourself when old patterns appear
- Use the body as a self-tuning instrument
- Practice openness to the view
Module 9: Expanding the Circle
(March 2, 9 & 16)
The awakened self wants to pay its gifts forward. The wounded healer wants to share. Every wound yields its own medicine, its own particular kickback of power. This month, we look at the ways that you can use this power to improve your life and the welfare of others.
In this module, you’ll discover how to:
- Use the wound as medicine
- Put that medicine to the service of love
- Bless the gift of the wound
- Use pain as a bridge for connecting to others
- Know yourself, finally, as unharmed
The Writing to Heal Bonus Collection
In addition to Mark’s transformative 9-month program, you’ll receive these powerful training sessions with leading visionaries and teachers. These bonus sessions complement the course — and take your understanding and practice to an even deeper level.
Real Life Inspiration Sessions
Audio Interviews with Mark and Former Students
In these 9 interviews, you’ll hear stories of inspiration and transformation from a group of Mark’s previous students. In each session, Mark is joined by a special guest who has healed through writing — and they will discuss the journey, insights and results to further support and empower your own writing and healing journey.
Fear & the Shadow
Audio Dialogue with Thomas Moore
We cannot harvest the gift of the wound without the courage to face the shadow. Mark will talk to the author of Care of the Soul about how to overcome fear of our dark parts and why they’re indispensable to the cultivation of soul.
Thomas Moore is the author of the bestselling book Care of the Soul and ïfteen other books on deepening spirituality and cultivating soul in every aspect of life. He has been a monk, a musician, a university professor and a psychotherapist, and today he lectures widely on holistic medicine, spirituality, psychotherapy and the arts. He lectures frequently in Ireland and has a special love of Irish culture. He has a Ph.D. in religion from Syracuse University and has won several awards for his work, including an honorary doctorate from Lesley University and the Humanitarian Award from Einstein Medical School of Yeshiva University. Three of his books have won the prestigious Books for a Better Life awards.
When You’re Falling, Dive
Audiobook Read by Mark Matousek
Do survivors of life’s greatest trials possess a secret knowledge? Why do some people blossom through adversity while others fall apart? What mysterious power gets us back on our feet after we’ve been knocked down? The answer: viriditas, the power of drawing passion, beauty and wisdom from the unlikeliest places.
In When You’re Falling, Dive, Mark examines this remarkable phenomenon. Seeking advice from well-known survivors such as Joan Didion, Elie Wiesel and Isabel Allende, as well as philosophical experts like Eckhart Tolle, Jon Kabat-Zinn and Sogyal Rinpoche, he brings 25 years of personal experience to the paradoxical question of how disaster can be used to awaken and transform us.
From a Sudanese boy slave kidnapped at the age of seven, to a Tibetan nun imprisoned by Chinese militia, to the heroic women of Calama, Chile, who continued digging for their “disappeared” relatives following Pinochet’s Caravan of Death, Matousek sifts through extraordinary testimonials — as well as recent breakthroughs in neuroscience — to demonstrate that we are, in fact, hardwired to evolve and adapt when faced with the impossible. It is humbling yet inspiring to be reminded that in our frailty rests the key to our greatest strength.
What Graduates of Writing to Heal
are Saying...
“First of all, I now write daily. This is huge for me. Next, Mark was a wonderful support and I got a breakthrough directly because of his assignment, FEEDBACK and the trust I feel for him. His integrity comes fully through and I totally appreciate that.”
— Todd, Danbury, CT
“Once I had the tools to examine myself, and the inspiration and guidance to employ them, I never looked back. Mark's greatest gift is to respond as openly and honestly as I had spoken to him. I knew that I had been heard! I wholeheartedly endorse and honour the wisdom, generosity and skill of Mark's teaching.
— Caroline Maze, Christchurch, New Zealand
“This course with Mark Matousek was a life-changing, positive experience for me. Because of Mark's sensitivity and insight through discussion and personal feedback, and my own writing and commitment to the course, I was able to process some unresolved issues from the past and complete my memoir that I've been struggling with for 10 years. Bottom line is Mark helped me re-birth myself so I could get my life back and look forward to my future with peace, joy and love. This has been a very freeing experience for me.”
— Pam Daugavietis, Grand Rapids, MI
“The best part of Mark Matousek's Writing to Heal class was his responses to my writing assignments. Obviously, by the detail and depth of his comments, he had spent a lot of time reviewing what I had written. He asked questions to help me to go deeper into the issues, to change both my thinking and my actions. His feedback alone was worth the price of the course. I also enjoyed his lectures which were well organized. There wasn't a wasted word in them. His lectures always presented new perspectives for me to consider and to integrate them into my life.”
— Elaine Carson, Santa Fe, NM
“Mark Matousek is a gifted teacher filled with wisdom, understanding, and compassion. I have taken two of his courses now and find them to be priceless in terms of stimulating and guiding a deeper and more liberating relationship with one's self. Studying with Mark is a great blessing.”
— Judith Johnson, Rhinebeck, NY
“All of your courses are the antidote for sanity for the aging.”
— Jeannine Roy, Lewiston, ME
“Mark's course was a large commitment for me to make — time, money, scheduling. Nine months of considering dozens of questions that made me explore deeply the story of who I am is no small endeavor! Mark's patience, kindness, knowledge and wisdom combined to be a perfect guide on this trip. Having the connection with others around the country and around the world added an amazing dimension!”
— Careyleah, Vinalhaven, ME
“I cannot commend Mark Matousek enough to anyone who is serious about their healing and transformation. He is profoundly wise and insightful and you feel at once confident that you have finally found a path that will lead you home to the fullness of who you really are.”
— Sheryl Andersen, Auckland, New Zealand
Join the Global Community
The Writing to Heal program is not only the most advanced forms of online training currently available, it’s also a thriving global community of learning and practice.
Join your fellow students and practitioners from across the world in the live interactive conference calls and in our online Facebook community to support and learn from each other while you transform your life through writing.
This international community is also at the leading edge of a global movement of people who are committed to manifesting a better world for all beings. This emerging planetary movement is rooted in an open heart and stands for the principles of mutual support, cooperation, harmony and reverence for all of life.
Here’s What You’ll Receive
Eighteen 90-Minute LIVE Teaching Sessions with Mark Matousek
(2 per month)
Experience a rare opportunity to be mentored by and learn with one of the world’s most renowned writing teachers from the comfort of your own home. Each live class session helps you create the specific practices and abilities to tap into and transform your inner wounds through writing, as well as question-and-answer time. Live sessions are twice per month on Thursdays at 12:00pm Pacific.
Nine LIVE Group Coaching Sessions with Mark (1 per month)
To support you in integrating the tools and practices that you’ll learn in this program, one session per month will be devoted to group coaching with Mark. This session is the perfect opportunity to get fresh insight and perspective from Mark about the work you are doing and deepen your discovery of healing through writing. Live sessions are once per month on Thursdays at 12:00pm Pacific.
Twenty-Seven 30-Minute Interactive Group Practice Sessions
With live class attendance, there will be a 30-minute optional interactive practice session directly following each class where you will be placed in an intimate group with several other participants on the conference call to interact, share and do additional practices to help further integrate the weekly lessons. If you’re unable to attend the calls live, the Online Community group allows you to connect with each other to find alternative times to interact.
Audio Recordings of Class Sessions
After each class, the audio will be available for you to download in high quality MP3 format. This way, you’ll never have to worry about missing a session, and you can listen anytime and anywhere — on your iPod, in your car and at your convenience.
PDF Transcripts of Class Sessions
In addition to the high quality MP3 audios, you’ll also receive the entire class transcription in PDF format after each session is completed. This way you can review, print and highlight the most important insights and practices that you’ll learn.
Exercises and Questions for Each Lesson
After each lesson, you will then have the option to do related exercises, practice new tools and answer questions in order to accelerate your learning and integrate each week’s lesson.
Online Community
Our exclusive Facebook online community is the perfect place to continue your learning after each class. Here, you can ask additional questions, interact with your fellow students and get access to additional resources to take your learning experience to an even deeper level.
The Writing to Heal Bonus Collection
- Real Life Inspiration Sessions
Audio Interviews with Mark and Former Students
- Fear & the Shadow
Audio Dialogue with Thomas Moore
- When You’re Falling, Dive
Audiobook Read by Mark Matousek
An Unprecedented Opportunity to Join the Writing to Heal Virtual Training
We feel honored that Mark Matousek has chosen to partner with The Shift Network to offer this exclusive, LIVE online 9-month program. This is a rare opportunity to interact directly with an award-winning author and teacher — and connect with a global community of like minds and hearts who are doing this important and transformative inner work.
Through this powerful online format, you’ll not only save time and money on workshop costs (plus travel, accommodations and meals — which would cost thousands of dollars), you’ll be able to benefit from Mark’s incredible teachings and exercises from the comfort of your home — at your own pace!
If you are serious about turning the pain of your inner wounds into your greatest blessings, you owe it to yourself, your loved ones and our world to take this one-of-a-kind training with Mark Matousek.
More Praise for Mark Matousek. . .
“This course transcended all my expectations. Not only were the materials interesting, unique and mind-expanding, they were invaluably useful. Through the writing prompts, we were given the opportunity to explore ourselves more deeply than I imagined possible. . . Very personal, very transformative, with enough substance to keep us investigating and writing and for a long time.”
— Cynthia T.
“I'm grateful for the guidance that brought me to this course when writing was the last thing on my mind. Mark Matousek is a vitalizing teacher with a soulful and spacious freedom that allows him to deeply see and hear and express — and elicit that ability in others.”
— Lisa
“The course with Mark has been very enlightening and the questions deep and provocative. I would thoroughly recommend anyone doing this course.”
— Geha, Western Australia
“Through ease and clarity, Mark walked us through this course. He led us through the wisdom of his own experience, which in itself makes this course priceless.”
— Marisa, Philippines
About Mark Matousek. . .
Mark Matousek is a bestselling author, teacher and speaker whose work focuses on personal awakening and creative excellence through self-inquiry and life writing. He’s an award-winning author of five books, he worked with Sogyal Rimpoche on The Tibetan Book of Living and Dying, and collaborated with Andrew Harvey on Dialogues with a Modern Mystic. His first book published in 1996, Sex Death Enlightenment: A True Story became an international bestseller published in 10 countries and was nominated for two Books for a Better Life Awards.
A featured blogger for Psychology Today, Purple Clover and Huffington Post, he has contributed to numerous anthologies and publications including The New Yorker, O: The Oprah Magazine (contributing editor), The New York Times Magazine, Harper’s Bazaar, Yoga Journal, Details, The Saturday Evening Post, AARP, Tricycle: The Buddhist Review and many others.
Mark is on the faculty of the The Omega Institute and The New York Open Center, teaches transformational writing workshops around the U.S. and in Europe, and is the Creative Director of V-Men (with Eve Ensler), an organization devoted to ending violence against women and girls.
He brings three decades of experience as a memoirist, editor, interviewer, survivor, activist and spiritual seeker to his penetrating and thought provoking work with students. His workshops, classes and mentoring have inspired thousands of people around the world to reach their artistic and personal goals and transform their lives.
Frequently Asked Questions
Q: What is a virtual course?
A: It’s a great way to engage live teachings and each other from the comfort of your home! All you need is a phone line (or an equivalent voice service). If there is more than one person in your household taking the course, you will each need your own line. We use MaestroConference to make it just like an in-person event, where you can ask questions, participate in groups and deepen your exploration of the course themes.
Please note that dialing MaestroConference from your phone is a regular toll call to California; your telephone service provider will charge you according to your existing long-distance calling plan. You can also use Skype credit/subscription or Google Voice to dial in to MaestroConference; and you’ll need to use your virtual keypad to enter your PIN and to indicate that you want to ask a question. Other options include calling cards and discount long-distance carriers; and we also have a webcast which is free to use from anywhere in the world.
“I have never participated before in an online course. The packaging, presentation, inclusion and Facebook postings created a wonderful, safe cocoon to participate. I haven’t seen a course so well put together ever — not in all the years of taking college classes — and I had my doubts about doing an online course. The wealth of organization and ease of learning materials and support made this fun as well.”
— Claudia F., Medford, MA
Q: Can I get benefit from the course if I miss the live classes?
A: Absolutely! You can download the recordings and transcripts of all course sessions from our online media archive, so you never need to worry about missing live calls. You can also engage the full community and leaders on our private community website.
Q: Can you tell me about the Private Course Group?
A: We will have a private community group for all course participants on Facebook that will support you in making connections with others, sharing insights, engaging in discussions, completing homework assignments and exchanging information about events and other activities that can supplement your transformational journey. You’ll have the ability to share your experiences, projects and growth throughout the Course.
Q: Are there scholarships available for this Training?
A: Yes, we always make a certain percentage of spaces available for partial scholarships, giving preference to those in developing countries or doing important but underpaid work to which they can apply the training material immediately. If you would like to apply for a scholarship, please review our guidelines, which include a link to our online application form.
Q: What is your refund policy?
A: Your satisfaction with The Shift Network and this course is our highest priority! We offer a satisfaction guarantee so that you can sample the course risk-free. The deadline to receive a full refund is July 21, 2016. To request a refund, please click on this refund request form and submit your request. Your refund will be processed within five business days and we'll send you an email confirming your refund. However, we'd love to have a chance to address and resolve your concerns first. If there is something we can assist you with, please email us at support@theshiftnetwork.com and we'll be happy to help! (No refund requests accepted after the above date or with scholarship awards.)
Q: How can I reach Customer Support?
A: Please visit our Customer Support Center, where you should be able to find the answer to your question or the solution to a problem. And if you can’t, you can submit an online request form and we’ll get right back to you.
